At its inception in 1992, INFOSERV transferred skills in the areas of office productivity tools, computer repairs and programming, primarily to adults in certificate programmes. In response to student demand, a one-year diploma in computer technology and an associate degree were added. The institute sought and obtained official registration as a tertiary institution with the University Council of Jamaica, the body responsible for the accreditation of tertiary institutions in Jamaica.
The operating environment in Jamaica is one in which less than twenty-five percent of students leave the secondary school system with qualifications that satisfy the traditional matriculation requirements for ICT disciplines at Jamaica's four degree-granting universities. In addition, the universities currently service less than thirty percent of qualified individuals with an active interest in pursuing tertiary & professional-level studies. At the same time, the imperatives of globalisation have placed a premium on higher education. Private tertiary institutions like INFOSERV Institute of Technology have sought to address the supply-demand imbalance by providing quality higher education.
