Course Overview
The CBP™ Business Etiquette and Professionalism Certification develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone, and Internet business interaction scenarios.
Additionally, the CBP™ Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment.
Who Should Attend
This course is recommended for human resources, business leaders, senior executives, managers, supervisors, and front-line workers.
The CBP™ Business Etiquette and Professionalism Certification develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone, and Internet business interaction scenarios.
Additionally, the CBP™ Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment.
Who Should Attend
This course is recommended for human resources, business leaders, senior executives, managers, supervisors, and front-line workers.
- Leadership
- Customer Service Series
- Sales Series
- Business Communication Series
